Automation
Document Expiry & Compliance Tracking
Track passports, visas, trade licences, insurances and contracts on any record, with reminders, renewals and compliance views.
View solutionOdoo Support & AMC
Odoo support from people who understand your system
After go-live, your ERP keeps evolving. Our support and annual maintenance contracts give you a consistent team for issues, questions and continuous improvement.
The business challenge
Why organisations come to us
Without dependable support, small Odoo issues become workarounds, and workarounds slowly erode trust in the system.
- Users wait days for answers to routine questions.
- The original implementer is no longer available.
- Small enhancement requests never get scheduled.
- Scheduled actions, emails or integrations fail without anyone noticing.
- There is no record of what changed in the system and why.
What we provide
Scope of the service
01
Functional support
Help with how to perform tasks, correct errors and use Odoo features properly.
02
Technical support
Investigation of errors, failed scheduled actions and integration issues.
03
Minor enhancements
Small reports, fields, views and automation within an agreed allowance.
04
Module maintenance
Fixes and compatibility updates for custom modules we support.
05
Health checks
Periodic review of logs, scheduled actions, mail queues and database growth.
06
Change records
A documented log of changes delivered under the contract.
Capabilities
Technical and functional capabilities
- Ticket-based support with agreed priorities
- Support for Odoo Community and Enterprise
- Coverage of custom and third-party modules after assessment
- Remote sessions for training refreshers
- Release planning for enhancements
- Upgrade readiness reviews
Relevant Odoo applications
- All installed applications
We work with Odoo Community and Odoo Enterprise and advise on the implications of each.
Our approach
How we deliver this service
-
01
Onboard
Review the database, modules and open issues to establish a baseline.
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02
Agree
Define priorities, response expectations and the enhancement allowance.
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03
Support
Resolve tickets and communicate progress clearly.
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04
Improve
Recommend improvements based on recurring issues.
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05
Review
Periodic service reviews with your key users.
Benefits
What your business gains
Continuity
A team that knows your configuration and history.
Predictable cost
Support effort budgeted under an annual agreement.
Stable operations
Problems are found and fixed before they spread.
Continuous value
The system keeps improving after go-live.
Related work
Solutions and case studies
Reporting
MIS, Budget & Executive Reporting
MIS packs with budget variance and prior-year comparison, dynamic budget drill-down and management Excel reports.
View solution
MRM product
Inventory Request & Inter-Branch Transfer System
A request-based stock transfer process for non-warehouse users, with approval, sending and receiving steps.
- Odoo 19
- Python
- XML
FAQ
Frequently asked questions
Yes, after an initial assessment of the database and custom modules so we understand what we are supporting.
Scope is agreed per contract: typically functional and technical support, bug fixes on supported modules and an allowance for minor enhancements.
Response targets are defined in each support agreement according to priority and coverage hours, rather than as a generic promise.
Discuss your Odoo Support & AMC project
Share a few details and a consultant will respond with next steps.
Let's talk
Need an Odoo solution tailored to your business?
Let's discuss your requirements, your current systems and what you want to achieve.