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Portals solution

Customer & Agent Portals

Secure portals where agents work their allocated inventory and customers see their own properties, statements and documents.

The problem

What organisations struggle with

External agents need current availability and sales offers, and customers want statements and documents. Sending these by email is slow, and giving ERP access is not appropriate.

The solution

How we solve it in Odoo

Portal pages built on Odoo portal security. Agents see only the units allocated to them, can download sales offers and raise bookings. Customers see only units currently assigned to their own contact, with statements, brochures and documents.

Workflow

How the process flows

A simplified representation of the end-to-end workflow.

  1. 1 Allocate units
  2. 2 Agent browses
  3. 3 Sales offer
  4. 4 Booking request
  5. 5 Customer statement

Key features

What the solution includes

  • Unit allocation to agents from the property list
  • Agent inventory browsing with search, filters and sorting
  • Sales offer PDF download per payment plan
  • Booking requests raised from the portal
  • Customer view of assigned properties only
  • Statement of account and brochure PDFs
  • Document downloads controlled per record

Odoo applications

  • Portal
  • Website
  • Sales
  • Accounting

Integrations

  • Odoo user invitations
  • PDF reporting

Built on MRM modules

  • MRM Real Estate Portal
  • MRM Real Estate Website & Portal
  • PMS Website

Business benefits

The value for your organisation

Faster sales

Agents act on live availability.

Fewer requests

Customers retrieve documents themselves.

Data protection

Record-level rules limit what each user sees.

Consistent figures

Portal statements use the same calculation as accounting.

See also

Case studies and related solutions

Client delivery

Enterprise Property Sales & Collections Platform

Real estate developers, Dubai (names withheld)

A property management, sales and collections platform on Odoo covering units, bookings, SPAs, payment plans, PDCs, penalties, commissions and portals.

  • Odoo 12 to 19
  • Python
  • PostgreSQL
Read case study
Portals

Employee Self-Service Portal

Payslips, advances, loans, expenses and HR policies available to employees through a secure portal.

View solution

Let's talk

Need an Odoo solution tailored to your business?

Let's discuss your requirements, your current systems and what you want to achieve.